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Need some help? We’ve got you covered! Visit our help center for tutorials on how to use Pixop. We’ve also compiled some FAQs. Don’t see what you’re looking for? Send us an email!

Help Center

Visit our help centre for tutorials, articles, tips and FAQs on how to get the most out of Pixop.

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FAQs

We've listed some general FAQs below and have a more detailed list here. If you can't find what you're looking for, get in touch!

What filters do you offer?

We offer a selection of proprietary filters, as well as curated third-party filters. Visit our all filters page for more information about each one. Examples of each filter can be found on that filter's page.

How powerful is Pixop's upscaling?

Pixop Super Resolution is limited to an upscaling factor of four and Pixop Deep Restoration is limited to an upscaling factor of two. Unlimited upscaling is technically possible, but there are tradeoffs with accuracy as more details are hallucinated.

What is your payment structure?

You are charged each time you process a file. In addition, you will receive a monthly invoice covering your downloads, storage and subscription. Use the interactive calculator and read this explainer.

Why am I being charged for processing?

Although the pro and team plans include a processing credit, you are charged for processing costs once that credit is used up. You will receive one monthly invoice that includes processing, storage and downloads.

Why am I being charged for storage and downloads?

Although the pro and team plans have some data storage and transfer included in the price, you are billed monthly for any excess. AWS Ireland’s rates are passed on to Pixop users without additional fees.

How do I get started?

We've put together an article about what to do when you're ready to start enhancing and upscaling footage. Learn everything you need to know here. If you want to save time, we also have mini tutorials and a more detailed list of FAQs.

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